BREENHILL QBWristband Football Wrist Coaches

FAQ

Find answers about retail orders, wholesale requests, custom logo support, shipping, returns, and customer service.

Products & Ordering

What products are available on qbwristband.com?

We offer football wrist coach products in youth and adult sizes, including standard styles for direct online purchase and selected options for team, wholesale, and custom logo programs.

Can I buy products directly through this website?

Yes. Standard in-stock products can be purchased directly through this website using the retail shopping and checkout process.

What is the difference between youth and adult wrist coach styles?

Youth styles are designed for smaller wrists, while adult styles are sized for larger players and team use. Product pages provide the most relevant product information for each style.

Are any products available on Amazon?

Yes. Selected products may also be available through Amazon as an optional third-party purchase channel. Orders placed through Amazon follow Amazon's own payment, shipping, return, and customer service policies.

Wholesale & Custom Orders

Do you support wholesale, bulk team, or custom logo orders?

Yes. Wholesale orders, bulk team programs, dealer supply, and custom logo requests can be submitted through the quote form. Pricing, production details, and delivery requirements are confirmed during the quotation process.

Can I request samples before placing a larger order?

Sample requests may be available depending on the product style and order plan. Contact us with the item you want to review and the quantity you expect to order.

How are wholesale prices confirmed?

Wholesale pricing is confirmed during the quotation process after we review product style, quantity, customization needs, packaging requirements, and destination details.

How do custom logo orders work?

Custom logo orders are reviewed through a quote request. We confirm artwork needs, product style, quantity, lead time, and delivery details before the order is finalized.

Shipping & Delivery

How long does shipping usually take?

For standard in-stock US retail orders, delivery usually takes 2 to 5 business days after dispatch. Wholesale, bulk, and custom orders may have different lead times depending on quantity, customization, and destination.

Do you offer free shipping?

Yes. Shipping is free for standard in-stock US retail orders placed through this website. Shipping cost for wholesale, bulk, or custom orders is confirmed during the quote process.

Do you ship internationally?

Retail shipping availability is shown at checkout. Wholesale and custom shipping availability may vary by country, customs requirements, and carrier conditions.

How can I track my order?

When tracking is available, order tracking details are provided after dispatch. Customers can also use the Order Details page to check order information.

Returns & Support

What if I receive a damaged or incorrect item?

Please contact us as soon as possible with your order number and clear photos of the item, packaging, and shipping label. We will review the issue and provide an appropriate solution.

How do I request a return or refund?

For eligible retail orders, return requests should be submitted within 30 days of delivery. Please email our support team before sending any item back so we can review the request and provide instructions.

How can I contact customer support or check an order?

You can contact us at sales@qbwristband.com or call / WhatsApp +1 816-553-6293. Existing customers can also use the Order Details page.